How to return goods within 14 days
You are legally entitled to return goods within 14 days of receipt without giving a reason. When returning the goods, you pay the shipping back to us. Goods can only be returned if they are not loaded, i.e., the protective label is not torn off.
Step 1
Print and fill in the return form
available here
Step 2
Pack the products you wish to return, enclose the printed invoice, and return form.
Step 3
Send the parcel back at your own expense to the following address
Anarich JP, s.r.o., Jabloňová 1142, 242 52 Jesenice
Or take the parcel to us in person at any time during opening hours.
Returning the goods
In some cases, proof photographs are sufficient to process a claim. Please wait for our statement before sending the goods back to us.
Step 1
Print and fill in the claim form.
available here
Step 2
Pack the products you wish to claim for, enclose your printed invoice and the claim form.
Step 3
Send the parcel back at your own expense to
Anarich JP, s.r.o., Jabloňová 1142, 242 52 Jesenice
Or take the parcel to us in person at any time during opening hours.
